Shipping information
When will I receive my order?
1. You will receive an order confirmation email that will include an estimated shipment date(s):DHL Express: 4-5 business days within Europe and within 6-9 business days in Asia, USA, Australia. You can choose that option on a checkout. Standart shipping is sent via EMS and takes 7-21 days depending on a location.
2. Once the order is dispatched, you will receive a shipping confirmation email.
3. We take care of Planet Earth and keep low stock in order not to overuse the resources. Usually we send the orders out the same day/next business day we receive them. Please, allow us 1-3 business days to dispatch your order on the days of higher demand.
How can I track my order?
DHL Express:1. Go to DHL website.
2. Paste your tracking number from the "Shipping Information" email you got from our manager.
3. Press the "Track" button.
Standart Shipping:
1. Go to EMS website.2. Paste your tracking number from the "Shipping Information" email you got from our manager.
3. Press the "Track" button.
(“Business days” are Monday-Friday, excluding holidays). Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.
Please note: although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
We are not responsible for any duty/import/taxes/customs/etc charges you may incur. Also, our phone number: +38 (066)387 89 00